Frequently Asked Questions (FAQ) Hovo IQX510

  1. What are the main features and what items are included inside package?
  2. Why IQX top case is dull and not glossy?
  3. How do I set scheduler functions?
  4. Will IQX continue to do vacuuming after battery is recharged?
  5. Can IQX mop the floor?
  6. Should IQX remain at charging base in order for scheduler to work?
  7. What is the warranty period for IQX?
  8. Where can I get IQX User Manual?
  9. Does IQX have virtual wall like device to block vacuuming area?
  10. How to charge the battery correctly?
  11. Where to place Self-Charging Station to make it easier for the IQX to find it?
  12. How does IQX search for Self-Charging Station?
  13. Can I move charging station to different location and not lost time setting?
  14. How to set up clock and scheduler setting on charging station?
  15. How to detect when the dust bin is full and when to empty debris inside dust bin?
  16. What is the purpose of two moving speeds?
  17. Can I use remote control to do spot cleaning?
  18. Is IQX good to clean thicker carpets? Can it go over area rugs with tassels and if gets stuck reverse and move on?

1. What are the main features and what items are included inside package?

 

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2. Why IQX top case is dull and not glossy?
There is one protector film on the top case. It protects the top case not get dirty or from scratch.

If you decide to keep IQX for long term use, then you can remove the protector film, the top case finish will look glossy and sleek.

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3. How do I set scheduler functions?

You can set up scheduled cleaning via remote control. Please refer to page 9 of user manual for details.


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4. Will IQX continue to do vacuuming after battery is recharged?
Yes. You can command the unit to do vacuuming after battery complete recharge by set up "FULL CHARGE & GO" function, see page 9 of user manual for details..

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5. Can IQX mop the floor?

Yes. This extra feature will mop hard surface floor (not on carpet floor) if you install mopping pad.

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6. Should IQX remain at charging base in order for scheduler to work?

No. IQX can be anywhere. When pre-programmed time is up, then IQX will start to do cleaning function.

 

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7. What is the warranty period for IQX?
One year unit warranty and 6 months battery warranty.

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8. Where can I get IQX User Manual?
To download or read the User Manual Click Here

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9. Does IQX have virtual wall like device to block vacuuming area?

Yes, Virtual Blocker works like virtual barrier to block IQX from entering area where you don't want IQX to do cleaning.
See page 10 of user manual for details.

 

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10. How to charge the battery correctly?

There are two ways to recharge battery, manual charging and Auto charging. Please refer to page 7 of user manual for details.

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11. Where to place Self-Charging Station to make it easier for the IQX to find it?

Having the Self-Charging Station in a place where there is no object block the IQX moving path. For better IQX searching performance, place the Self-Charging station at the central location of your house or a location that has open space. We recommend placing the Self-Charging station next to a wall leaving space of at least 15" from the each side of the charging station. Also do not place it at corners or edgy places.

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12. How does IQX search for Self-Charging Station?


IQX is smart to find charging station since RF signal is used between unit and base. The docking process is much faster than other models on market.

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13. Can I move charging station to different location and not lost time setting?

Yes. You can move charging station any time since remote control unit saves the clock time and scheduler time.

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14. How to set up clock and scheduler setting on charging station?

Please refer to page 9 of user manual for details.

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15. How to detect when the dust bin is full and when to empty debris inside dust bin?

You need to check dust bin debris level when one cleaning cycle is finished. Please empty dust bin and clean air filter as often as possible.

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16. What is the purpose of two moving speeds?

Fast speed is used on carpet cleaning and shorten cleaning time.

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17. Can I use remote control to do spot cleaning?

Yes. It is easy to direct IQX movement via remote control direction buttons. While IQX is moving, it is also cleaning.

You can move IQX to dirty area and let it do spot cleaning.

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18. Is IQX good to clean thicker carpets? Can it go over area rugs with tassels and if gets stuck reverse and move on?

IQX can clean carpets that are thick up to 1/2". IQX can climb up 1/2" carpet. It will not go over rug with tassels since the roller brush will not do reverse action like Roomba unit.

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or call us at 1-408-943-9308.